Return & Refund Policy
Thank you for shopping at Harry & Cece. If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused, with tags and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
If you wish to send the item back, you may e-mail us a receipt of the return shipping fee and we will reimburse you for it.
If the item is not in the same condition as it was purchased, you will not be approved for a refund.
On the other hand, if your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Exchanges
We are not able to offer exchanges, we recommend returning your order and then placing a new one.
Shipping
Shipping is free.
We ship to every Canadian province except for Quebec, Saskatchewan and Manitoba.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Harry & Cece is not responsible for delivery errors or losses made by CanadaPost.
Contact Us
If you have any questions on how to return your item to us, contact us at info@harryandcece.com.